Legal

Privacy Policy

Last Updated: May 11, 2026

Flint Real Estate Exchange (FREX) is a property coordination and exchange initiative operated by Acquire, Inc., serving Flint and Genesee County as civic infrastructure for property resolution. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

FREX is an educational and coordination-based platform. FREX is not a law firm, title company, lender, real estate brokerage, or government agency. The information provided through our platform is for educational and coordination purposes only and should not be treated as legal, financial, tax, or title advice.

Contents

1. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Property address
  • Mailing address
  • Any other information you voluntarily provide through forms or communications

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of your visit

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These may include:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Functionality Cookies: Remember your preferences and settings

You may control cookies through your browser settings. Disabling cookies may affect website functionality.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and requests
  • Provide educational information about property situations
  • Coordinate with professional resources in our network
  • Send you relevant communications, including property review updates
  • Improve our website and services
  • Comply with legal obligations

4. Information Sharing and Disclosure

Mobile Information Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

SMS Opt-In Data Protection

Text messaging originator opt-in data and consent will not be shared with any third parties.

We may share your information with:

  • Service providers who assist in our operations (with strict confidentiality requirements)
  • Professional partners in our coordination network (with your consent)
  • Legal authorities when required by law

5. SMS Communication Disclosure

By providing your phone number and consenting to SMS communications, you agree to receive text messages from FREX regarding:

  • Property review status updates
  • Appointment and scheduling information
  • Educational resources and coordination notices
  • Follow-up communications related to your inquiry

Message frequency varies based on your inquiry.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchase.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP. You may also contact us directly to manage your communication preferences.

For assistance, reply HELP or contact us at (810) 645-9295 or [email protected].

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure HTTPS encryption for all data transmissions
  • Access controls and authentication measures
  • Regular security assessments and monitoring
  • Limited access to personal information on a need-to-know basis

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt out of marketing communications at any time
  • Withdraw consent for SMS communications by replying STOP
  • Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

8. Third-Party Integrations

Our website may include links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

We may use the following types of third-party services:

  • Website analytics providers
  • Communication platforms (for SMS and email delivery)
  • Customer relationship management systems

9. Contact Information

For privacy-related questions or to exercise your rights, contact us:

Flint Real Estate Exchange (FREX)
A Division of Acquire, Inc.

(810) 645-9295

[email protected]

Policy Updates

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this policy periodically.